Returns and Refund Policy for Puvan Herbals
Thank you for shopping at Puvan Herbals. We appreciate your trust and are committed to providing you with a satisfying shopping experience. Please read the following Returns and Refund Policy carefully.
1. Returns:
1.1. Return Period: Customers are eligible to request a return within 7 days from the date of purchase.
1.2. Eligibility Criteria: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
1.3. How to Initiate a Return: To initiate a return, please contact our customer service team via email at puvan0204@gmail.com or call us at +91 9840381613. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
1.4. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and ensuring the package for your protection.
2. Refunds:
2.1. Refund Process: Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a reasonable timeframe.
2.2. Non-Refundable Items: Certain items are non-refundable, including but not limited to, gift cards, downloadable software, and perishable goods.
3. Contact Information:
For any questions or concerns regarding the Returns and Refund Policy, please contact us using the following information:
4. Policy Changes:
Puvan Herbals reserves the right to modify or update this Returns and Refund Policy at any time. Changes to the policy will be effective immediately upon posting on our website.
By making a purchase on the Puvan Herbals website, you acknowledge and agree to the terms outlined in this Returns and Refund Policy.
Last Updated: [Date]
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